ZE
Zen Internet
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I've been struggling to get Fibre to…
I've been struggling to get Fibre to the home for many years. Tried multiple Internet Service Providers - the install always failed due to a technical problem on the Openreach pole. I rang Zen, got through to a real person in Yorkshire, explained that I'd had multiple failed install attempts before and that there was a pole issue. They suggested they contact Openreach before the attempted install. They did, the install happened and bingo I've got a Fibre service all thanks to Zen's brilliant customer service.