Corendon Hotels
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Dear Hotel Coredon,
Dear Hotel Coredon, I am writing to bring to your attention a concerning issue that my family and I experienced during our recent stay at your hotel in Amsterdam. My family of four stayed in one of your apartment bedrooms(room 2023) for six days, and unfortunately, we encountered fleas that were biting us during and after our stay. We are very disappointed and concerned about this situation. As a family, we were looking forward to a pleasant stay at your hotel, but the presence of fleas in our room made our experience uncomfortable and distressing. We discovered fleas biting us, which resulted in itchy and uncomfortable bites on our skin. This not only disrupted our sleep but also affected our overall experience at your hotel. As a hotel guest, I believe that it is unacceptable to have fleas in the room, especially considering the fact that we were staying in an apartment bedroom. We expect a high standard of cleanliness and hygiene from a reputable hotel like yours. In light of this issue, we would like to request some form of compensation for the inconvenience and discomfort we experienced during our stay. We sincerely hope that you take our complaint seriously and take appropriate measures to address the issue to prevent it from happening in the future. We understand that unforeseen circumstances can occur, but we trust that you will take appropriate steps to rectify this matter and ensure that your guests do not encounter similar issues in the future. We have always had positive experiences at your hotel in the past, and we hope that this matter can be resolved satisfactorily. We look forward to hearing back from you regarding this matter at the earliest convenience. Please contact us at [Your Contact Information] to discuss further. Thank you for your attention to this matter. Sincerely, Prisca