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Awful treatment from Kia Leeds.
Awful treatment from Kia Leeds. New Sorrento with a faulty (RAC agreed) driver’s door lock that means car cannot be locked. Driving it triggers alarms while driving, but cannot be left ‘unlocked’! A warranty issue and unsafe. Kia Leeds could not have been more unhelpful, even if they’d had ‘bad manners training’? He was unsympathetic. He was completely unhelpful, even suggesting we find another Kia garage, but refused to pass on any details...”look it up on google”! was his best offer. Kia pride themselves on customer service, but today’s support was abysmal. As a result, this is the first of a number of bad reviews I will pass on to Which, the Consumer Association, What Car and Autotrader.