Donald Russell
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Things have changed here.Not what it…
Things have changed here. Not what it was. Bombarded by emails with special offers for a start. I prefer quality over quantity. The bombardment is not what I would expect from a reputable company but from a very greedy company. I have also found that the quality has declined and, if their recent survey is anything to go by, I think they are on the wrong track altogether regarding what their loyal customers want and why they have bought from Donald Russell in the past. I used to love going online to order but now doing this rarely as the trust I had in what I perceived as a quality and very reputable company has gone downhill. Please get your values in order Donald Russell. I would love to feel the trust again and know that you are providing the quality I knew and loved for a long time. The impression you are now giving is not that of a long trusted company but one that is just thirsty for customers’ money.