JUCY Rentals
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Rented a van over Christmas for ten…
Rented a van over Christmas for ten days from Brisbane to Cairns. Our van broke down at 6pm in the evening and was unrepairable. There was an out of hour service we were liaising with in the evening. We then managed to get through to the head office in New Zealand before the Brisbane office opened the following day. We had regular communication with the New Zealand office and by 5pm the next day a new van had been bought to us. The next van was fine and got to cairns with no issues. The drop off was fairly central and they arranged a taxi to go to the airport after we’d had a look around cairns. After reading bad reviews during the breakdown I was very worried we’d be stranded, but Jucy realistically did as much as they could have done in a short space of time. Breaking down could have ruined the trip, but we were really glad and grateful for the van to be replaced so quickly!