Conveyancing Direct Property Lawyers
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Shockingly Unprofessional, and they're getting away with it!
THERE IS NO '0' WARNING- DO NOT TOUCH THIS COMPANY, DISPITE WHAT W.H.BROWN SAY! They were shambolic and unprofessional. Callum Smith my conveyancer had no intention of completing in the 3 months, which after my own investigations, could have easily been achieved. Instead, he took 8 months to complete a sale with no complications, no chain( and after numerous others had to get involved) I was a cash buyer, ready and waiting to move into the property the very day it became empty, and the day I left my house. But, I then spend another 5 months in hotel accommodation and AirB&B's, which cost me thousands of pounds (all the time the apartment lay empty) Callum appeared to have NO knowledge of Deeds of Variation, regarding a leasehold property. He hadn't even investigated the information he had been given by the sellers solicitor. At one stage he was talking about a section 8? It defied belief. He was evasive and unhelpful. Refusing to commit to any timelines, or take accountability for communications. Anything to delay. After the 7th month into the sale and the 4th month in temporary accommodation, and after liaising with the sellers myself, I complained to the directors of the company, who did nothing. After a mad rush brought about my knowledge, which I had gained from a local well known solicitor, the completion finally took place on the 20th December. The last day of business before Christmas. I then placed a formal complaint to the company again, giving a vast outline of Callum's poor business practice. The response I received equalled that he had provided an adequate service. Now I shall take matters into my own hands. Everyone needs to know about this company! it's now over a year ago this nightmare started, I want the money I was forced to spend because of their company, back! I had to relocate time after time, never knowing how long I could stay or would need to stay on one place. Wash my clothes in the bathroom basin. Carry around 40k of luggage up and own stairs, and move in pouring rain. I couldn't sleep not knowing what would happen to me. I missed opportunities that I'd waited years for, because all my belonging's were in storage. It was the most terrifying time ever in my life. Age 64 was meant to see me downsizing and moving to my new life, more relaxation and to reap the rewards of all the years of my hard work. Instead it's taken me months to recover from this experience.