Ana-Lisia Powdhar

Ana-Lisia Powdhar

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1 out of 5 stars
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Reviews by Ana-Lisia Powdhar

EA

EatStreet

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1 out of 5 stars

Never got food, waited 2 hours, bad customer service

The driver took two hours to "deliver" our food. By that, I mean it took 2 hours before our app said food had been delivered. We made sure to uncheck the "leave at my door" box so the driver should've rang our bell or called us. She didn't. She dropped our food in 30 degree weather and left. And when we checked, it wasn't there. We told a rep right away and they said they'd look into it. A half our later we asked if there was an update for us and the literal response was "hold on". That was it. We barely got a refund and they tried to give us a $10 credit to make up for it and kept saying sorry for your inconvenience. Awful delivery service. I ordered Door Dash right after and received it within a half hour and the dasher actually rang the bell. Use Door Dash in Janesville, WI.