Giant Food
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My 97 year old mom needed some food
My 97 year old mom needed some food. I mistakenly thought Giant Food would be a good choice since I live across state. The first time I placed the order which included a $30 promo they didn't like the way the address was put in so they cancelled twelve hours later even though it was correct. I contacted them the next day and they put the order through manually. I used her food stamps. They initially took out $62 from her food stamps but the total was only $41. When I contacted them about the refund they said it was going to be issued to another family members credit card. I argued with them that they were taking food from an elderly woman. They didn't care. They said I should get it back from the family member. My mom didn't get food from a family member, they got it from Giant. They have literally taken food out of the mouth of one of the most vulnerable citizens. And they don't care. This is being reported to the proper authorities.