Time Warner Cable
View company profile →
I know that a lot of people are…
I know that a lot of people are switching from Spectrum to different providers. Be careful when you cancel with them. We found out today that the policy on how they charge their customers changed. So even though we cancel at the beginning of a billing cycle, they will charge us for the entire month. On top of this, they will force you to pay $5 payment charge since the account is already closed and you can't do automated payment. Needless to say, you will be paying them the entire month without any service delivered from their part. Their prices went up, the quality of the service including CS is beyond pour, and now they are trying to rip people off this way. No quality, horrible CS, they are just money grubbers. Every other provider is better than them.