Economy Energy
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AVOID they are incompetent TERRIBLE
I have left EE in July, this is when it all started. They are not able to produce a final bill. They chase me to pay a wrong amount, as they ignore my last direct debit in their calculation. There is absolutely no follow up, you get harassed every day, weekends and evenings included. When you spend time to explain, the operator agrees they made a mistake and often say "I will personally take care of it. I will put your account on hold and we will deal with it with the billing department". They never do what they say. The calls start again the next day, and when you ask, they tell you the account is not on hold, and there isn't a note in the system...You can complain: "they will personally"...NOT DO ANYTHING to sort the issue and continue to harass and threaten you... Whatever the good rate you may see, don't join them, read the other post and you will see that my story with EE is the rule, not the exception. PS: @ EE don't ask me to contact you via chat, I already talk to you every day, and you don't do anything, so no need to try to fool the people reading the reviews that you are trying to help...