delivery.com
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Worst customer service ever…
On December 4th we ordered food through the Yelp app from Pizza Roma to pick up. When my husband arrived, he was told the food wasn’t made and they were closing to orders because they were short-staffed. They assured us we would be refunded, and we received a call from delivery.com a few minutes later confirming a refund was to be issued. Now it’s December 21st, and still no refund. The restaurant claims they can’t help us and we need to go through delivery.com. Contacted Delivery.com and they claim they issued a refund to Yelp, so we can’t get a refund through them, we have to go through Yelp. Yelp doesn’t respond to inquiries. So we never got our food, have spent a few hours trying to chase down our refund, and we are out the money we spent for a dinner never received. Will never use Yelp or delivery.com ever again!