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“Brave Wings Wreath”
Order date: June 17, 2024 Order number: 89470 Cost: $39.98 Item: “Brave Wings Wreath” On June 17, 2024 at 7:44am, I was on the internet and saw an image of “Naturliva Brave Wings Wreath” on the website. The image and story behind the wreath of a retired military person who created the wreath in 3D, out of wood pieces he had in his wood shop. His daughter loved it as much as he did and together they decided to make more wreaths so others could purchase them also. I learned that the creator was donating a part of the proceeds to the military who have served our beautiful country. The original cost was $59.99, 50% reduced to $29.99 plus $9.99 for shipping. Being in a military family myself, my husband served 37 1/2 years in the Air Force/ Air National Guard, I immediately decided to buy a wreath just like the one I saw. I had great hopes of proudly displaying this wreath and telling other soldiers, families and friends know about them. At 8:44am on June 17, 2024 I was texted by “Sherum” that my order #89470 was finished. He also left a new code in case I wanted to place another order until July 1, 2024. Again the image shown on the internet site shows 3D effects of life-like feathers on the wings and head. The next text was at 9:01am on June 17, 2024 saying that $39.98 would be deducted from my credit card, ($29.99 for wreath plus $9.99 shipping). Yesterday, June 25 at noon, my mailman delivered a very thin (1/4 inch) package to my door. I was amazed when I carefully opened the package that it was a single, 1/8 inch piece of flat wood of the “Brave Wings Wreath.” It was FLAT, not at all like the 3D image of the item on sale on the website. It looks like a flat painting of the original item! I am not happy! For the cost of $39.98, this was very disappointing, false advertisement and maybe even fraudulent. No where in the ordering process did it say that it was a flat piece of wood - it looked 3D, created out of multiple pieces of wood. I would have the full cost of the wreath in 3D at $59.99 than what I received. I would have waited months, even a year to receive the 3D “Brave Wings Wreath” in the original advertisement. Please respond back to me, and change your advertising so others will know it is a flat piece of wood not three dimensional. Mary