TE
Tesco Insurance
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I recently received an email about…
I recently received an email about renewing my policy, and since I was happy with Tesco Insurance, I didn’t look for alternatives. However, when my first instalment went out of the bank, I noticed it was £40–£50 higher than before. When customers renew their policies, they usually expect the price to stay the same or be lower — not to see such a significant increase. I called customer service to discuss this, but they seemed uninterested in customer retention. Instead, they quickly explained the cancellation charges and process. I ended up cancelling my policy and found a much cheaper deal elsewhere.
