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customer

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5.0
5 out of 5 stars
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MO

Mode Rentals

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5 out of 5 stars

Fantastic Customer Service

This is a strange review as we actually never took delivery of our booked hire car due to our error when booking the car. However this company provided the best customer service ever. We booked a hire car for 20 days but arranged for it to be collected at Christchurch Airport and we landed in Queenstown. Queenstown didn’t have any cars available and Jotl did a superb job and cancelled the booking with no charge to us allowing us to find another hire car. Thanks Jotl you made a significant difference to our holiday.