SO
Southwest Airlines
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I have already cancelled 2 SW flights…
I have already cancelled 2 SW flights due to the charge baggage issue. I pay for the CC but we have 2 cards in the family, the other person does not travel. thus I cant get my bag free with my card. I am cancelling the SW card this week and going with United. so done with SW and the management group that stole them and turned them into a joke. Next we will see that they are in bankruptcy because they were about loyalty, now they are about scamming the customer. I will not even wish them good luck, I wish them a hard fall right out of the industry.