Straightforward, Quality work.
Door to door salesmen as is often the case. However, this one was not pushy in the slightest, unlike other companies I've dealt with. Gave a transparent view of costs, did not push for the sale or go through a performative series of 'discounts'. Simply gave the facts, figures, and left me to decide. I was in the market for new windows, but the timing was wrong due to imminent international travel. First adapted to push the fitting window out as far as possible and reduced the deposit amount to allow me to proceed with the purchase. Prior to the fitting I was given a dedicated point of contact who reached out to let me know they were ready to receive any queries. On the day of fitting I was on the other side of the world. First kept in constant contact through another designated point of contact for the works, Phil, providing me with the assurance that they were at the property and providing an update on the progress of the works. Upon completion, I had booked a painter/decorator following experience with another company, who fitted upstairs windows several years ago which required redecorating the window boxes due to damaged plasterwork and marking of the paint around the widowboxes. The decorator informed me that the fitters, Colin and Lisa Cope, had left no traces of their good work! I was charged just the callout fee, saving me a decent sum due to not needing to repaint or fix any plasterwork. Great work by the team and one happy customer.