Travelocity
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Thieves. Be VERY careful dealing with them.
Thieves. Plain and simple. We booked accommodation through Travelocity and opted for a rate of $1,346 per night (cancellation fees apply is we cancel). The other option was $1,652 per night (no cancellation fee apply if we cancel our booking). Travelocity sent us a confirmation email which we did not see because it automatically went into Junk. We flew interstate for our holidays only to find out at check-out that our rate was $1,920 per night. We had to pay $7,680 for FOUR nights accommodation instead of the $5,384 we expected. When we raised this significant discrepancy with the hotel they told us they couldn't help us because we did not book through them directly. We went back to our email and search for the reservation confirmation email from Travelocity as evidence of the truth of what we were saying to the hotel. Much to our surprise, anger and disgust, we found that the confirmation email from Travelocity showed the higher rate rather than the rate we opted for, For the record, the Travelocity website did NOT at any stage of our booking process show ANY rate that remotely looked like the ridiculous nightly rate of $1,920 we apparently agreed to. As a consequence of this nasty surprise we had to cancel parts of the remainder of our holiday and go back home. I honestly do not know how these people run this scam but we will be referring them to Consumer Affairs because what they did to us is simply unfair and dishonest.