JA
Japan Crate
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Extra charges and Terrible support
Terrible support and bad business practices. I had a subscription to their premium monthly crate before the whole covid situation. After covid started, they sent out an email stating they would charge a 5 dollar shipping fee on the boxes, I was find with it so I kept my subscription and they charged it for the next 3 months. On month 4, they decided to charge a 20 dollar Shipping fee without saying anything. I sent in a support ticket that went unanswered for 2 months before being deleted by them. So they charged me 20 dollars extra, wont reply to my support ticket and then delete it, I don´t recommend anyone to shop with them. There are plenty of other boxes like this that you can find.