ATG Tickets
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Expectations exceeded!
Expectations well exceeded. Fabulous after sales service from Grant at ATG customer service. Having accidentally booked four tickets for the wrong opera on the wrong day….completely my fault….I had little confidence when I called their assistance line to see if I could swap them for the right show and date. Grant could not have been more helpful, messaging the venue and calling me back within 15 minutes with a credit for my original booking and then rebooking our tickets for the right show at no additional cost. The old adage that all organizations make mistakes but how they deal with them is what counts. I made the mistake and ATG were exceptional in how they put it right. Thanks Grant.