Danielle

Danielle

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Danielle

MY

Mystery Kits

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1 out of 5 stars

Terrible service

Terrible service. Asked to exchange a kit as we and grandparents were sent the same one when we ordered for our son for Christmas. We were told it was OK but that we would need to return the kit, re-order another and then they would refund. They had the kit back the first week of January and still no refund. I'm even willing to take another shirt instead at this point but they are just completely ignoring all attempts to chase the refund they owe me. I thought this was bad luck as they've always been great in the past but reading other reviews it seems to be standand practice for them to rip people off. Will never buy from them again and will be warning everyone I know about their dodgy behaviour.