Economy Energy
View company profile →
At long last OFGEM has stepped in
After many letters to Ofgem and the ombudsman service for energy regarding Economy Energy I was so happy to see that Ofgem has finally stepped in and stopped them from taking on any more customers, stopped them from increasing remaining customers Direct debits.i have been waiting for a refund of £130.34pence since September last year and despite the amount of phone calls and emails requesting my refund it was always the same response. Your refund has been submitted to our refunds department but I can’t tell you when it will be paid due to a “backlog”. If you are an existing Economy Energy customer then switch straight away as I believe this company is in serious financial difficulty. If you are like me waiting on a refund after 8 weeks of leaving them then it’s worth the cost of a stamp and take your complaint to the Ombudsman service for energy.