Bring Me That
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No delivery platform is free; but this one is dishonest and lacks transperancy
Although no platform is free, unlike other delivery platforms who clearly state their charges and options --this company is not transparent and borders on fraud wit their practice of asking for your email and a password. You believe you are setting this up to have access to the pace of delivery of for problems with order --instead there is a hidden fee. I was charged an extra $9.95 on my Discover Card for order number R067561862 (Referral Code 147376). It appears that a box was pre-checked to authorize the charge during the order process. Can you please refund the $9.95? Can you also please reset your order page to allow the customer to select this option as opposed to forcing the option as if it is part of the order and delivery charges? The restaurant notified me that they could not pickup payment from the app and requested a refund for the entire charge. I had to make payment in store when I picked up my order. It was this notification from the restaurant that made me check the order again and noticed I was automatically set up for a “premium membership”. This action almost appears as if it is fraudulent at worse and lacks transparency at best. BEWARE.