Travelocity
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Never told us our hotel was cancelled
Never told us our hotel was cancelled. We booked our honeymoon hotels through Travelocity, and our last Hotel didn't accept Amex. This would have been fine and I could have used a different card, except that Travelocity never told us and even had that hotel on our itinerary until we tried to check in to find out that they never accepted our reservation, were completely booked, and we were left stranded in Italy. Travelocity did absolutely nothing to fix the situation and we were on our own to figure out how to find a new hotel. This company is completely untrustworthy and I would strongly recommend finding a company that won't leave you stranded on your vacation. So much for their email saying, "Your reservation is confirmed, no need to call to reconfirm."