DCG Stores
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I would have given a Zero if that was a…
I would have given a Zero if that was a choice. Do not order from this company. They sent me a futon mattress that was poorly packed, damaged, ripped, and dirty with dirt marks on one side on the mattress. I immediately contacted my amazon account to get a full refund, as no customer should receive damaged goods, and I was told they will refund me once I PAY TO SEND THIS FULL SIZE MATTRESS back to them!!! Seriously!! A customer should not have to pay for return on a damaged product that is the company's sole responsibility and complete lack of quality. Stay away from this business! I will be taking further steps. I refuse to pay for a return----this was not my fault. DCG also shows a picture (image) online about what the mattress looks like inside----it is completely fraudulent! I have pictures to show it is NOT what they are claiming on Amazon and I have pictures of the damaged futon mattress upon delivery arrival.