Scenic Luxury Cruises and Tours - UK
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Very disappointed with Scenic
Very disappointed with Scenic. After the Scenic Jade broke down on a recent cruise and we were transferred to a hotel we were promised we would get notification of compensation within three weeks of the cruise ending. That three weeks has passed - and so far nothing - at the very least I would have expected an email apologising and stating that it is being looked into - to just ignore it is just downright rude. Scenic used to be a company you could rely on but not anymore it seems.