Energy Ombudsman
View company profile →
No worth the time and effort to…
No worth the time and effort to complain. Ombudsman appears to have zero ability to resolve issues or get energy companies to resolve issues even when found in favour of complainant. Poor communication. Seemingly doesn't do anything unless you chase and even then doesn't tell you what they've done so assume they do nothing. Seems to have zero power or ability to resolve anything. Response to reply. Case outstanding since 2022! Unresolved, ignored by both energy supplier and yourselves. No increases in compensation due to length of time case has been outstanding. Ombudsman doesnt seem to be able to get energy supplier to compy with findings. I have given up attempting to deal with it because either is a pointless waste of my time. I have complained and asked for explanation but neither has been received.