Dan Murphy's
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Terrible delivery service!
Terrible delivery service! Get a text to say delivery is due today by Ratu next text says we attempted delivery at 1.19 pm but were unsuccessful. We live in a retirement complex with a concierge - concierge confirm they we’re definitely present at that time - there is also a clear contact number on the desk to call if no one is there, my mobile number is also on the Dan Murphy’s account, no numbers were rung. I do not believe any attempt was made to deliver our order. The text gives a link that allows you to do nothing but rebook a delivery in 2 days time, I tried calling the 1300 number it tells you to go to the website then cuts you off. I went to the website and did a live chat they tell me the driver tried to deliver but have no evidence that they did? Can’t do anything but wait for delivery in 2 days time! A brick wall so you can’t talk to anyone. Spoke to a friend tonight who lives in the same complex who often orders from Dans, her last delivery got delivered to a hotel across the car park from the complex where we live ( and that was after the driver called her because he couldn’t find the address - our building is 6 storeys high with 4 adjacent blocks it is also sign posted from the nearest roundabout and is very prominent) she had to arrange to get her liquor moved to here herself! Don’t bother ordering on line for home delivery it’s a rubbish service that causes stress and disappointment.