TV Aerial Company
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Cancelled appointments for more than 1week
I am very disappointed with my last experience. More than 1 week , I book appointments for different days. All the time my appointments are cancelled. I paid in full the amount of 2280 and guarantee for 3 years. For this money, I expect to have good quality of service. Unfortunately, the reality is different. I tried to change my engineer because he cancell all my appointments for one or different reason and the company explain to me that is impossible. The reason of it, is because every engineer is working on different area. I send a complaints over email and I am still waiting for an answer. I have to miss from work because ,I know that I have appointment.The company is really serious when they have to install the cameras and take the money from you but when you have any issues, they are not taking any thing seriously and they cancel your appointments day after day. I feel like I am paying for nothing. Today is 21st of December and the installation was made on 07.11.24. I am still waiting for activation. I asked if I will need Tv screen on the installation day and the company said no. Now , they have to sort out this issue because I have TV screen and my appointments are cancelled at list 5 times.