Economy Energy
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Shockingly bad company
I am still trying to get proper final bills, I moved in mid February when I gave them final readings. Eventually went to Ombudsman and despite their telling Economy Energy to provide final bills they still don't provide those showing they are final. I have absolutely no confidence in anything they say. My final meter readings given in February still do not appear on my dashboard despite my asking many times. Customer service do not do what they agree to do, then they send threatening letters for payment! I have never come across such an incompetent, inept and quite frankly disorganised company. They should be ashamed of themselves as they cause unnecessary distress and anxiety to customers who signed up in good faith. Avoid at all costs.