Alex

Alex

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1 out of 5 stars
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Reviews by Alex

JU

Justhost

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1 out of 5 stars

Be careful

Be careful, hosting Justhost provides the most unprofessional service. A complaint from a competitor was received on my site, which was sent from the Gmail and without excerpting confirmation of a violation of rights. Manager of Justhost asked from me to remove the content from the site and wrote: " As Justhost is not in a position to determine or validate who owns disputed intellectual property rights, please contact the complainant directly to resolve this issue. In the meantime, access to your website will remain suspended unless the material in question is removed, or we receive a court order, or verified instructions from the complainant stating otherwise." After I asked for evidence of the violation, I received a letter: " Thank you for your response. Access to your website will remain suspended unless the material in question is: Removed, OR We receive a court order, OR We receive verified instructions from the complainant withdrawing their request. For additional questions, please see our User Agreement, Section 6.B: "...You acknowledge and agree that Just Host may, but is not obligated to, monitor Subscriber Content and may immediately take any corrective action in Just Host's sole discretion, including without limitation i removal of all or a portion of the Subscriber Content, and suspension or termination of any and all Services without refund of any pre-paid fees. You hereby agree that Just Host shall have no liability due to any corrective action that Just Host may take, including without limitation suspension or termination of Services." I hope this email finds you well. Below you will find a quick three-question survey; this is to show my direct supervisor how I am doing. It will take about 10 seconds to complete & you will also be provided with an opportunity to leave feedback as well. Kind Regards, Melissa A. " What to do? What does it mean? Justhost simply does not want to deal with clients ... and non-professional managers cannot solve the problem as it should. If you do not want to lose money because of their lack of professionalism, find another hosting