Travelocity
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Travelocity Stole My Money
Travelocity double-booked me on my flight. I didn't notice the mistake on the confirmation email they sent due to unfamiliarity with the way they present information, and the fact that the phrase '2 passengers' was never used in the email. I also got confused about the price of the flight, so I didn't question my credit card statement either. Months later, the airline pointed out there were 2 tickets for me on the same flight, but neither Travelocity or the airline would refund my money because it had been over 24 hours and it was an Economy ticket. I'm not blameless in this, but a better company would recognize that an error had been made on their end and hold themselves accountable, instead of making it my responsibility to keep them accountable. 24 hours to notice a mistake made regarding a trip booked months in advance is a very short amount of time.