Dbeck Shoes
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Terrible customer service
PURCHASE AT YOUR PERIL! DO NOT BUY FROM THIS COMPANY…My purchased shoes were too tight so I wanted to return them. I was told that the date for returns had expired so I sent screenshots of the delivery date. They apologised and said that ‘as a gesture of goodwill’ I could have 50% off another pair and $10 toward the return postage.. Nowhere in that email stated that if I took the 50% offer, I could not return the shoes, but that is what they came back with and even suggested I gift them to someone else (at my expense). They have now ghosted me..I wish I had read the reviews before I purchased. It seems that most of the one star reviews are about returns….do not buy from this company
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