The Pillow Home
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I will not buy from My Pillow Home…
I will not buy from My Pillow Home again for three reasons. 1. If you receive the pillow and it does not meet your expectations or is damaged, the return policy is not easy, and it is expensive. You have to write to the company to get a Return Merchandise Authorization. That took me three emails to get a RMA. Once you have a RMA, you must send the return to CHINA at your expense. For me, a $65 pillow that did not meet my expectations cost $48 to return to Wuxi China. In effect I received a $13 refund. 2. The original shipping time took two+ weeks for the pillow to be delivered. Shipment was from China, not a US based warehouse or fulfillment center. I cannot imagine a pillow being so special that waiting two weeks for delivery from CHINA makes sense. Other options exist. 3. Most importantly, the pillow had a very distinct and lingering unpleasant odor to it.This odor did not go away even after I aired it on my porch in fresh air and sunlight over eight days. When I did try to sleep on the pillow, the odor was too strong to be ignored. I do not recommend buying from My Pillow Home for these reasons.