Sports Tech
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If I have read the reviews I would have…
If I have read the reviews I would have avoided this company. When saying reviews I mean the reviews on "Sports Technology" seems to be intended for Sports-tech.uk Anyway, I have ordered a dumbbell set from this company in the end of June. They were encouraging the customers on the website to hurry to meet the next delivery which was 10th July in my case. It has not arrived on 10th July, I have not received any delivery information for a long time. Then I received a post towards the end of July that was notifying me my delivery was being delayed. By that time I have sent many emails to ask for delivery information otherwise to cancel my order but I have not received any response. After a few cancellation requests by email I received my dumbbell set on 27th July. Finally after the delivery, they have decided to respond my cancellation request and said it is not possible because it was delivered on 27th July and they have admitted they are behind with processing of all inquiries. My problem is why are you not telling your customers before the purchase that they can expect significant delays? If you need some sort of reliable information about delivery this is not the company you would like to deal with. Delay can be caused by Covid 19 but it is their decision not to be honest with the customers.