Regent Seven Seas Cruises
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Worried -RSS non responsive
We are going on The Navigator in December. Before paying the balance ( within the cancellation period) we wanted to know what would be the replacement docking for the 3 days that we should have had in Myanmar. 2 phone calls later and we still have not had an answer. We are being fobbed off ,due to the delay in RSS response we are now in the penalty period ( deliberate ruse by RSS to avoid us cancelling ?) if we don’t pay the balance , we will lose our money but if we pay it then we can’t change anything ! This is not a good start to our cruise … it is already leaving us with a bad feeling about the rest of the holiday , when we should be looking forward to it , we are worried it will be a disappointment . First contact was 10 days ago .. they remain silent !!