Project Management Institute
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PMI's website provides all the information you need.
PMI's website provides all the information one needs to initiate and complete the PMP certification process. They responded within the timeline given, in both cases I was notified BEFORE the span of time given. If it states I would be notified in between 2 to 5 days I was notified by day 3. If it states results can take 24-48 hours I was notified within 20 hours. However, I did reach out to a local Chapter and they never responded back to my request for support.