The Pulse Boutique
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Frequent sizing Issues - Incorrectly Marked Merchandise
I think their merchandise is really cute and I have zero issues with quality. I'm satisfied with the quality, but their frequent sizing issues (incorrectly marked items) & their inability to send me the right size regardless of how many times I've ordered from them has made the entire process grueling and stressful. I'm a tiny woman (5'4 and 105 lbs). I always order XS, but everytime I receive anything from them, it is literally the size of a tent. There is no way, absolutely no way, what I've been receiving are Extra Smalls. I'm too small for a small even and I'm pretty sure one sweater was marked XS, but was probably a Small. Another sweater marked as XS was probably a Medium, & the other sweater was probably a Large. Literally 3 of me could fit into it. I don't understand the disconnect. I'm the same size as their thin model and also shorter. I don't spend money to buy clothes that make me look frumpy because I'm wearing the wrong size. They really need to get it together. I just ordered one more item in an XS from them. If I receive the shirt and it's gigantic again, I am done with this company and they are never getting my business again. This is how you lose business. [I will write a follow up once it is received].