Tatcha
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Amazing products …
I haven’t needed to use the customer service but have recently fallen in love either the products and quickly ordered an entire skin routine on the back of the success of the moisturisers. I don’t know what is in the essence water but my skin feels amazing and glassy and my pores tighten right up. The lip balm has finally healed my dry lips of many years. I recently placed an order which arrived on time and did get a free bag of products including full sized items. I’m working my way through them but everything I have used so far, I just love. Effective but gentle on my sensitive and dry skin.