US
US Water Systems Inc
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communication
We ordered, our credit card was charged ... but the product wasn't shipped for over a week. I thought it was not legal to charge a credit card in advance of shipping an order ---- but it would have been good information to have upfront about timing and when you would process payment. It is fine and we are ok with it --- but the communication could have been better. And the price online dropped a few days after we ordered ... and BEFORE shipment so I called and I believe we are going to get a credit for the difference - but we haven't seen that credit yet. Once we receive the shipment we can assess the quality and functionality. Right now --- I can only rate based on pre shipment