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Travelocity
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WORST CUSTOMER SERVICE EVER!!!!!!!
Due to an impending hurricane, my family had to cancel our hotel reservations in Orlando. I actually bought trip insurance for once but I've been trying to contact Travelocity to change/cancel for the last 7 HOURS and no one will help me. I've been repeatedly put on hold, "transferred," and disconnected. I can't remember EVER having such a horrible experience with customer service. I will NEVER book through Travelocity again and I wouldn't recommend anyone else doing it either. This is a nightmare. Not sure if I'll ever see the $300 I spent on these tickets again. >:(