Centauro Rent a Car
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AVOID ever using Centauro!!
I wish it was possible to give this company zero stars but the system forces at least one star. Do not rent a car from Centauro. We rented a car from Alicante airport for 10 days in April and ended up being double charged for their insurance cover EUR 270 which we said we didn't need (we had taken out excess insurance elsewhere), plus charged the EUR 1,400 excess amount deposit not returned, plus charged EUR 300 for a miniscule scratch which was probably there before, plus the fuel amount charge of EUR 105 was not returned (only EUR 75 was) despite returning the car with a full fuel tank. In total they owe us EUR 1700!! The company has still not responded to our emails first sent 3 weeks ago on 12 May. Our telephone calls to their central Madrid office and local Alicante office are not answered (lines go dead after hanging on for a few minutes).