US
US Water Systems Inc
View company profile →
R.O. product worth it but speed humps exist.
First off - I like the product & it seems to be well made & is working fine. Second - I had to wait over a week for the product to ship & had I not called, I'm not sure when it would have shipped or when I would have received it. Third - I had to call the tech department to get a clarification on something in their instructions relating to start-up that ended up not being right (seriously - I am a degreed engineer with 40+ years experience). The tech rep I spoke with must have been having a bad day because there was a bit of a 'tude' when I asked the questions I did. It was apparent he was well versed in the equipment since he had installed a lot of them but I did not need his 'tude'.