Howards Estate Agents
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I used Howard's to let my property in…
I used Howard's to let my property in Lowestoft. I asked when I went in for information how much notice I should give to take back management as my husband had a heart attack and I couldn't manage it myself temporarily. I was told I could take back management without notice. I went ahead explaining I didn't have a printer and wanted the contracts in paper format. They were never sent and reading small print on my phone was impossible. When I tried to take over my property I found that in the very small print I had to pay one month's rent plus vat to take it back. I was furious as there had been no house checks done by Howard's as they had agreed under full management. The carpets were ruined. They threatened my tenant even after I took control back clearly in writing and I told had them clearly they were not to have any more to do with it. Finally they totally lost my keys. They sent me a £100 bill for a resume of what they had charged me in fees for a year to. Definitely do not use and if you do really read every word of the small print, check your own property and be prepared to have your tenant worried for money not owed. Also to have to change all the locks when they loose your keys! Don't go there.