BI
Bitdefender
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Good customer service
I had an issue where using Firefox made BD/Firefox use an incredible amount of CPU/RAM, but customer service solved it at once (after having to deal with their stupid AI chatbot first). At least the chatbot didn't make me jump through hoops to get to a real person. I'd love to shout out to the specific customer service representative who helped me, but I've had Trustpilot remove my ratings due to even including the initials of the person before, so I guess not. Anyway, if you remember who I am, thank you again for your expertise, patience, and help!