CA
Car Firm
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Company doesn’t abide by U.K. Law
I paid a deposit for a car from Car Firm, requested a refund under distance selling regulations within two weeks of deposit being paid and they refused to pay. Took over 2 months to get my money back through my bank. Also mileage on the car I paid the deposit for was incorrectly displayed (1556 lower than it actually was) on video on their website and within text on autotrader. This was the case before I paid the deposit and after they relisted it following me pulling out of the deal. I only noticed increased mileage when I received invoice the day after I paid the deposit.One of the worst customer experiences I have ever had.