AF
Affinity Water
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1 star because of Hanna
1 star because of Hanna! I called from Hemel on 20th March 2025, to activate my account, tell her I’m disappointed- check my call log for the account and another of her colleague, they didn’t activate my account, they pretended to understand what I was saying and never made my account live. I don’t know how clear one can be, I just don’t understand why the lousy service. Thankfully a lad named Tyler has sorted this out today 23/04/25. Simple request and these people don’t get it. I’m super pissed because I have to wait another 14 days to know how much my bill is and to book a meter installation, and I have a little one at home. do better! I’m not happy with the service.