West Shore Home
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Snake Oil Merchants Useless Customer Service
The shower upgrade was excellent. The door not so much. The salesman did not have examples of the items he sold us and the description he gave my wife was not accurate. We ended up with the smoked glass window in the door that we can't see out of. What exactly is functional purpose of a window you can see out of? Customer service was little to know help. Basically had the "we got paid, so any issues you have aren't our concern anymore". To replace the window inside the door with something we can actually see through will cost $420. They brag about being military owned and taking military pride in their work and even thanked me for service. The demonstrated that they were disingenuous and were just out to clear a deal. Shower good, exterior door far below average, customer service, the absolute worse!