Sküma Water
View company profile →
Worst company I have dealt with in…
Worst company I have dealt with in years. Ordered the product in mid September, got an email saying that the product is going through an update and I will get a updated version. Didn't know that the product was still under development and that there were any issues with the same. Looked online a bit further and there were so many people complaining of faulty units to which made me request a refund even before my product was sent to me. I emailed and received a reply from customer service saying that my refund was being processed. Contacted a week later as no reply and then I mentioned that I will file a complaint and request money back from my card company. They did not reply but then sent me a unit, without telling me anything. I still have to wait for them to reply but so far the way that things have been handle have not give me the confidence to even try the product which I am not and have requested for a return and full refund. The issue is still continuing and I simply can't understand how they do business. Not recommended.