D Evans

Nov 20, 2024

Hidden Fee included with Club Dues

I have been a Marriott Vacation Club Owner since 2013. I had 5500 MVC Destination points which had me at Select Level. I recently purchased 1500 MVC Destination points which now has me at Executive Level. I did not purchase through Marriott but at closing Marriott was paid $4500 Transfer fee ($750 per Beneficial Interest x 6 Interest) and $95 Right of First Refusal Fee.   If you are select Level, your Club Dues per year are $250 and $290 per year for Executive Level. I received a billing that added the additional Maintenance fees due for that 1500 MVC points which which is $1214.16 calculated at about .81 per point. I was also billed for the additional taxes due which is $8.04. Since I was already billed for Club Dues for Select of $250, the additional amount due is $40 but I was charged $55.45. When I called to inquire about this, the Advisor did not know the reason for the extra $15.45 so they contacted billing. Billing falsely claim that my broker should have informed me about the additional closing cost. I disputed this and informed them that all the closing cost to be paid were paid at closing. They then came back and stated that this was an additional transfer fee which they have already gotten $4500 for.   I requested documentations to support this and to show how this amount was calculated and why if it was a transfer fee, it was hidden with the Club Dues. They claim that they didn´t have another way to add this cost so they just added it to the club dues. No one has even heard of this fee and my broker has sold many MVC Destination points and has never heard from any other clients about this surprised additional cost. If this was a legitimate fee, then there should have been a line item for this and documentation to show how they came up with this fee but they dont have such. I am stilll waiting on the documenation but after about 2 hours on hold on the phone with the Advisior trying to get this information from Billing, he took my information and was supposed to get back to me. My Maintenance fees are due December, 2, 2024. If they are not paid, Marriott will not allow me access to my 7000 MVC Desitination Points. The extra $15.45 is not a legitimate line item so I have asked them to remove this from my bill but billing is not cooperating. I am also disappointed that they are falsely accusing my broker of not informing me that this fee would be added. I am.also going to contact the Better Business Bureau and the Attorney General Office in Florida and North Carolina. I am probably not the only person they have done this to.