flomattress.com
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Biggest Fraud of the year
Order ID : 1509140874FLOPESO Ordered a custom sized matress on 19th January. Hoping it would be delivered within atleast 10 days....Waited for 10 days. Order has not shipped yet...Called them they said wait for 1 week. Called them after Week because order had not shipped. They said it will be shipped next day. Called them 2 days later and became angry and asked for refund. They apologised and was not letting me cancel the order. They told me it would be shipped within 2 days for sure. Finally it was shipped on 9th February . When I looked at the order status page. I had originally ordered 72 x 76. But the order status page showed it was 72 x 78. Called them. They told me they accidentally sent wrong size and told me to reject delivery. I rejected delivery and it was returned to them on 17th February. Called them...They told it would be new one would be shipped within 4 days. Now it's been one week (23rd February) still not shipped yet.....I am done. I don't even know what to do with these people. So many people on mouthshut have said that they will not refund the money....I hope the same don't happen to me. I request you please.. please....please...... Don't buy Flo mattress. They are the biggest scammers. Don't get fooled by their reviews. Trust the experience